A dead fridge is food spoiling by the hour — and it goes to whoever answers
Appliance repair is a high-volume line, and the caller with a failed refrigerator books the first shop that picks up. MRTek's AI Front Desk answers your line 24/7, captures the brand and symptom so your tech brings the right part, and routes the food-loss and gas-safety calls straight to you.
$499/mo, 30-day free trial · you approve anything it sends · starts with a free Scan.
A missed appliance call is a same-day job gone
A dead fridge is urgent
A refrigerator or freezer down with a full load of food is a today problem. The homeowner calls down the list until a person answers and books the first shop that can come out.
The line runs hot with volume
Appliance repair is a high-call business — washers, dryers, ranges, dishwashers, and fridges all breaking across a metro. The calls you cannot pick up during the rush are jobs booked by someone else.
The right part on the first trip
Whether the tech fixes it in one visit depends on capturing the brand, model, and symptom up front. A rushed or missed call means a second trip — or a job that never gets booked at all.
Callers will not leave a message
Someone whose dryer just died mid-load does not leave a voicemail and wait. They dial the next result. A missed call is usually a job you never even hear about.
Warranty questions eat time
Callers ask whether a repair is under warranty, whether you service their brand, and whether it is worth fixing. The Front Desk captures the details and routes it to you — it never guesses coverage or talks a customer out of a job.
Gas and sealed systems are real
A gas range or dryer with a gas smell, or a sealed refrigeration system, carries genuine safety and licensing weight. Those calls go to a human — the assistant never coaches a gas or refrigerant repair.
Built for the way an appliance line actually rings
It captures the brand and symptom so your tech brings the right part, it never quotes a repair, and it hands the food-loss and gas-safety calls to a human — with you in control of everything it sends.
Answers 24/7, in your name
Through the rush, evenings, and weekends when appliances quit. Every caller reaches your business, not a voicemail box that fills up on a busy afternoon.
Captures the job for the right part
Appliance type, brand, model if they have it, and the symptom — turned into a daily and weekly written report so your tech rolls up ready to fix it on the first trip.
Never quotes a price
Appliance pricing depends on the part and the machine. The Front Desk captures the request and routes it to you — it never puts a number on a repair for you.
Routes the urgent ones to a human
A fridge failing with a full load of food, or any gas smell from a range or dryer, gets the approved guidance and an immediate human handoff. The assistant never diagnoses a sealed system or gas connection itself.
You approve anything it sends
Owner-approval guardrails on outbound messages, hard monthly budget caps, and a full record of everything it knows. Your data stays yours.
Starts with a free Scan
Every engagement begins with a free review — we tell you honestly whether the Front Desk pays for itself before you spend a dollar.
Appliance repair markets across the DFW metro
Each page speaks to the local reality — the home and kitchen stock, the brands common in that market, and the calls a shop in that city actually fields.
Denton, TX
Denton County
Denton County seat, a university town with heavy rental turnover.
Frisco, TX
Collin County
a fast-growing Collin County suburb of newer homes with newer, higher-end appliances.
McKinney, TX
Collin County
Collin County seat, a historic square wrapped in new subdivisions.
Plano, TX
Collin County
an established Collin County suburb of mature 1980s–2000s homes.
Lewisville, TX
Denton County
a Lewisville Lake community mixing older stock, newer build, and rentals.
Carrollton, TX
Dallas County
a dense, established suburb spanning the Dallas County, Denton County, and Collin County lines.
Fort Worth, TX
Tarrant County
a large Tarrant County city with high, steady appliance call volume.
Grapevine, TX
Tarrant County
a historic town near DFW Airport and Grapevine Lake.
The Colony, TX
Denton County
a lake suburb mixing established neighborhoods with newer build.
Little Elm, TX
Denton County
a fast-growing lake community of mostly newer homes.
Dallas, TX
Dallas County
historic core of the DFW metroplex, split by the Trinity River between century-old inner-loop neighborhoods and a dense high-rise Uptown and Downtown.
Questions appliance repair owners ask us
Wait — do you do appliance repair yourselves?+
No. MRTek builds AI systems for small businesses. This is our AI Front Desk for appliance repair companies: it answers your business line 24/7, captures the brand and symptom on every call, and sends a written summary, so you stop losing jobs to a busy line and voicemail.
What does it cost?+
The MRTek Front Desk is $499 a month with a 30-day free trial. Every engagement starts with a free review first — no obligation.
Will it quote repairs or handle gas appliances on its own?+
Never. It does not quote repairs — pricing routes to you. And a gas range or dryer with a gas smell, or a sealed refrigeration system, is routed to a live human immediately; the assistant never coaches a gas or refrigerant repair. You approve anything it sends.
How do I try it?+
Call the live demo line at (940) 433-4940 and talk to it like a homeowner whose refrigerator just quit with a full load of food. Then book a free review and we will show you the honest math for your business.
Which areas do you cover?+
We are focused on the DFW-metro appliance repair markets — the suburbs across Denton, Collin, Dallas, and Tarrant counties. Pick your city below, or ask us about yours.
Never lose another repair to a busy line
Find My Quick Wins, or hear the Front Desk answer a call the way your customers would. In plain English, no pressure.